Privacy Policy
Privacy Policy for SPAudrey Medi Spa
Effective Date: April 10, 2025
At SPAudrey Medi Spa, we are committed to protecting your personal information and privacy. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Who We Are
Business Name: SPAudrey Medi Spa
Address: 723 Munich Circle, Waterloo, ON, N2V 2N6
Phone: (519) 496-4522
Contact Email: info@spaudrey.com
2. What Information We Collect
We may collect the following personal information:
Name
Email address
Phone number
Appointment or consultation details
Payment information
We do not collect any other personally identifiable information beyond what is listed above.
3. How We Collect Your Information
Your information may be collected when you:
Book an appointment through our booking platform at spaudrey.square.site
Sign up for our newsletter
Communicate with us via email or other channels
4. Why We Collect Your Data
We use your personal information for the following purposes:
Scheduling and managing appointments
Sending appointment reminders, updates, and promotional emails
Providing customer service and responding to inquiries
Analyzing website traffic and improving our services
5. Third-Party Services
We use the following third-party tools and platforms, which may collect or process your data on our behalf:
Google Analytics / GA4 – for analyzing website performance
Google Tag Manager – for managing website tags
Meta Pixel (Facebook) – for marketing and retargeting purposes
Microsoft Clarity – for session recordings and user experience insights
Square – for appointment booking and payment processing
Mailchimp – for managing email marketing campaigns
These services each have their own privacy policies and comply with applicable data protection laws.
6. Cookies
How do we use cookies?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Manage cookie preferences
You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using any other web browser, please visit your browser’s official support documents.
7. Data Sharing
We do not sell or share your personal information with third parties beyond the tools listed above. Your data is used strictly for the purposes described in this policy.
8. How We Protect Your Data
We take the security of your personal information seriously. SPAudrey Medi Spa implements appropriate technical and organizational safeguards to protect your data from unauthorized access, disclosure, or misuse. These include secure servers, encrypted connections (SSL), and access controls for authorized personnel only. While no system can be guaranteed 100% secure, we continuously review our practices to ensure your information remains protected.
9. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections or updates to your information
Request that your data be deleted (subject to legal or operational requirements)
To make any of these requests, please contact us at info@spaudrey.com. We will respond within a reasonable time.
10. Children’s Privacy
We do not knowingly collect or store personal information from individuals under the age of 13. If such information is inadvertently collected, we will delete it promptly upon discovery.
11. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any material changes will be posted on this page.